Questions & Answers
Who is Offpriced?
Offpriced is an industry-leading provider of top-quality clothing at unbeatable prices. With 17 years of experience in global shipping, we have earned our reputation. We have our own warehouses in Canada and the US, with companies incorporated under Offpriced. You can verify the viability of our company by searching for customs reports online.
What products do you sell?
We sell a wide variety of clothing for men, women, and children. Our selection includes tops, bottoms, jackets, sweaters, work clothing, boxers, accessories, sportswear, and more. We offer both branded (without release) and non-branded items. All of our clothing items are of A1 quality.
Why should I trust Offpriced?
Offpriced has been operating in the clothing industry for 17 years, and experience matters. We have our own team performing every step, from sourcing to inspection, ensuring quality and consistency.
What are the payment terms?
We offer the most flexible payment terms, with trusted operations globally. We accept payment by Letter of Credit and wire transfer, among other methods. We require a 30% advance upon confirmation of goods. We are trusted globally and can provide ample references.
What if I face issues with the products I purchase?
We always prioritize customer satisfaction. If there are any unforeseen issues, we stand ready to make things right. We are committed to repeat business and maintain long-term relationships with our clients.
What about shipping and handling?
We ship globally using trusted carriers. We can also work with your forwarder if you prefer. We don’t make commissions on any part of the shipping process — our aim is to provide the best possible service to our customers.
Do you offer the lowest prices?
We strive to offer our customers the best prices. If we can't give you the lowest price for the best quality, it's not possible for anyone else.
Can I get products specific to the fit and color popular in my country?
Absolutely! We understand that fit and color preferences vary by country. We cater to these variations to provide clothing that will appeal to your local market.
How can I see samples before ordering in bulk?
Once you express interest in an item, we can arrange video calls or phone calls to provide more details. We also have provisions to send samples for larger deals.
What is the lead time for an order?
Lead time depends on where you are. To process a shipment, it takes around 2 weeks, then additional time for shipping. We assist in the entire process, including providing necessary documents for imports.
Are my orders always guaranteed?
We always aim to fulfill your orders. In cases of high demand, we will inform you in advance and suggest viable alternatives.
Can I visit your warehouse?
Yes, you are always welcome to visit our warehouses located in Bangladesh, Dhaka, Montreal, Canada, and Miami, Florida.
Do you sell branded items?
Yes, we sell authentic branded items without any release. We typically change labels to give the items a fresh look. We can also put your label, transforming the item into a completely new line for you at a fraction of the cost.
How often do you update your deals?
We update our deals every two weeks. We recommend subscribing to our service for timely updates on relevant deals.
Do you sell A1 quality goods?
Yes, A1 refers to goods that are fresh with hangtags and in shipment-ready cartons. We also source stock fabric from the port. These goods are as fresh as any, without any smell or dirt associated with old stock.
What does "engineered deal" mean?
An engineered deal refers to making clothes with your pattern or fit with stock fabric at a significantly lower price than usual making cost, FOB.
Can I unsubscribe from your email notifications?
Yes, you can unsubscribe at any time. We respect your privacy and store your address locally, not on a server.
Can you help with design and pattern making?
Yes, we have in-house pattern makers, designers, and tech pack creators. For bigger orders, we can provide swatches in respect to your invented designs, fabric patterns, and prints.
Do you conduct quality checks?
Yes, we conduct multiple quality checks. Initially, our QC heads inspect the goods at the factory. We conduct another round of QC during sorting at our warehouse and a final check before packing them into cartons after washing or ironing.
Do you provide after-sales services?
Yes, we do. Our relationship with you continues after your purchase. We are always ready to address your queries and concerns.
Are all products available online also available in the warehouse?
Yes, our online inventory matches our warehouse inventory. However, we recommend contacting us directly to confirm the availability of specific products.
How often is the website updated?
Our website is updated in real-time. As soon as we have new products or deals, they appear on our website.
Can I order mixed lots?
Yes, you can order mixed lots. We understand our customers have varied needs, and we do our best to accommodate those needs.
Do you offer seasonal clothes?
Yes, we offer a wide variety of seasonal clothes. We understand different regions have different weather patterns, and we strive to cater to all these needs.
What is the return policy?
For any returns, please contact us directly. We value our customer satisfaction and will address your concerns on a case-by-case basis.
Do you offer discounts for bulk purchases?
Yes, we do offer discounts for bulk purchases. Please contact us directly for more information.
Do you provide tracking information for the shipments?
Yes, once your order is shipped, we will provide you with the tracking information.
What are the shipping costs?
Shipping costs vary based on the destination and the size of the order. Please contact us for a detailed quote.
Can I cancel my order?
Order cancellations are handled on a case-by-case basis. Please contact us directly as soon as possible if you need to cancel an order.
How can I contact customer service?
You can reach our customer service via email, phone, or the contact form on our website.
Can I customize my order?
Yes, we allow order customizations. Please contact us with your specific requirements.
Do you have minimum order quantities?
Yes, we do have minimum order quantities, but they can vary based on the product. Please contact us for more details.
Are your clothes ethically sourced?
Yes, we prioritize ethical sourcing in our business model. We ensure that our suppliers comply with fair labor practices.
How can I be informed about the latest deals and offers?
To stay updated on our latest deals and offers, we recommend subscribing to our newsletter and following us on our social media channels.
What steps does Offpriced take to ensure product quality?
We have a stringent quality control process. Our products are inspected at multiple stages to ensure that only the best items reach our customers. This process includes initial inspection at the factories, another round of inspection during sorting at our warehouses, and a final check before packing the items.
What is the difference between A1 goods and stock fabric goods?
A1 goods refer to fresh products with hangtags and in shipment-ready cartons. Stock fabric goods, on the other hand, are sourced from ports and are equally fresh but may not come with hangtags or in ready-to-ship packaging.
What does "Without Release" mean for branded items?
"Without Release" means that we sell authentic branded items without publicly disclosing the brands' names. We typically change labels to give the items a fresh look. We can also put your label, transforming the item into a completely new line for you at a fraction of the cost.
Can Offpriced handle large orders?
Absolutely! With years of experience and a wide network of suppliers, we are equipped to handle orders of any size.
Can Offpriced provide references?
Yes, we can provide references from satisfied customers globally upon request. We have been operating for 17 years and have built a strong network of trust with our clients.
Can Offpriced help with custom design clothes?
Yes, we can help with custom design clothes. We have in-house designers and pattern makers to help bring your design ideas to life.
Is Offpriced a trustworthy supplier?
Offpriced has been a reliable clothing supplier for 17 years. We are known for our commitment to quality and customer satisfaction, and we operate with full transparency. You can check customs data online to verify our viability.
Do you have a list of available deals?
Yes, we update our list of deals every two weeks. You can find the updated list on our website or get it delivered to your inbox by subscribing to our newsletter.
How can I place an order with Offpriced?
You can place an order through our website, over the phone, or via email. We offer a streamlined ordering process to ensure a smooth experience for our customers.
What is your policy on privacy?
We take privacy very seriously. We store your email addresses locally and do not share your information with third parties. You can read more about our privacy policy on our website.
Do you ship to my country?
We ship globally, so wherever you are, we can deliver to you. We work with trusted carriers to ensure safe and timely delivery.
What type of clothing deals can I expect from Offpriced?
We offer a wide range of deals, from mixed lots to specific items. We cater to the needs of various markets and can offer clothing that aligns with the preferences of different regions.
How can I be assured of the quality of clothing from Offpriced?
We follow a strict quality control process. All our clothes are inspected at multiple stages, and we only source from trusted manufacturers. Our goods are of A1 quality, ensuring they are fresh and ready for shipment.
What are "branded items without release"?
Branded items without release refer to branded clothes where the brand's name is not publicly disclosed. We can also change the labels to yours, creating a completely new line at a fraction of the cost.
Can I get a discount on large orders?
Yes, we offer discounts on large orders. For more information on the exact discount percentage, please contact us directly.
Do you take custom orders?
Yes, we take custom orders. We have an in-house team of designers and pattern makers who can work according to your specifications.
